Keeping in mind the web search problems faced by potential travelers looking for information related to Hotels in Delhi , we have recently interviewed Mr. Rajiv, CEO of Hotels-in-Delhi.in, an illustrious website committed to help people to locate best and affordable Budget Hotels in Delhi and around, and make gung ho deals without any fear of middlemen, hidden costs or getting duped. He told, ‘Many websites which claim to be good guides to good hotels have basically self profitable motives. They tend to hide some crucial facts like a hotel’s contact details, and thus purposefully targeting them to take help from the websites instead of contacting the hotels directly. They also misguide them in the process. It’s all business gimmicks.’
When asked what makes his domain different from the less friendly others, he elaborated, ‘Hotels-in-Delhi.in is different because it’s transparent. It gives contact details of all Hotels in Delhi and highlights their plus and minus, making it all too easier for travelers to chose the best for themselves. Well, if they want further dedicated help we are always available. We don’t believe in misleading seekers by hiding or lying or boasting. Our website works in good faith. We simply and honestly want to help travelers by telling them every crucial thing and guide them to choose the best, but in no way, we force them, and we don’t have any hidden plan, because, ultimately, it’s integrity and honesty of purpose which, in the long run, is itself rewarding and enriching.’
Now in this case, Rajiv might be more right than trying to be peculiar from the rest of the tribes As far as customers’ satisfaction is concerned, it’s an unhealthy practice on the part of the websites which must have no right to compel a seeker to take their help to search a good hotel in Delhi and NCR. The websites should act as good guides and leave the ultimate decision and freedom of choice with the travelers. Although they are free to reflect their finer points and request travelers to take dedicated helps if they desire so.
Its’ learned that today most of the traveling websites are full of junk, old, out dated materials. They are in desperate need of renovation of their motive, contents and guidelines. To change this general perception, Rajiv suggested, ‘we need to be more business like, systematic, organized, up to date and user friendly. We are constantly updating our own domain providing every kind of information a searcher might need for Delhi Hotels. To remain ahead, we have also hosted over fifty related websites having helpful contents about Delhi’s major hotels. They carry more generic domain names to make it easier for internet searchers. The travelers are free to contact these hotels directly, or if they want elaborate, specific information and helps we are always one email or a call away. We shall get best deals for them.’
Since talking with Mr. Rajiv made it clear that Hotels-in-Delhi.in has a long range perspective, now it is all too said that ultimately here also, like the rest of the sectors, wining customers’ heart is the basic law of any business. Hotels-in-Delhi.in genuinely wants to help searchers and it does it in such a wonderful way that these searchers end up becoming travelers and users of the hotels.
Are other websites on similar line noting down this ideal way doing business?
According to Mr. Rajiv these websites should try to become more transparent and customer friendly instead of repelling seekers by deliberately hiding the essential details about hotels. Doing this would mean putting a negative image of themselves in the minds of the searchers. Hotels-in-Delhi.in is proud to have a two decade long experience in the service industry. It has a core team of guides, and so it has naturally a definite say in the matters pertaining to hotel industry and related aspects of traveling. Here, employees are more willing to serve customers and make them more tour oriented, erasing their nagging fear about getting duped either due to lack of right information or misguidance. Mr. Rajiv summed it up rightly, ‘We don’t believe in fancy advertisements. Our motto is- ‘We learn to serve our customers.’ Now that is a good business tip…